Select Combo II Manual: Setup, Programs & Troubleshooting

by Service, Training and Support·March 1, 2026

The InTENSity Select Combo II, model DI2195, is a portable two-channel electrotherapy device with four selectable stimulation modes:

  • TENS
  • NMES
  • Interferential, shown as IF
  • Russian stimulation, shown as RUSS

This guide concentrates on operating the Select Combo II: connecting the electrodes, selecting a modality, choosing P1, P2, or U1, changing treatment parameters, starting and pausing output, unlocking the controls, charging the battery, and resolving common connection problems.

For product specifications, package contents, purchasing information, and general modality comparisons, visit the Select Combo II product page.

Prescription-device notice: Federal law restricts this device to sale by or on the order of a physician or licensed practitioner. The modality, electrode placement, program, intensity, treatment time and frequency should be determined as part of an appropriate treatment plan.
Select Combo II Manual: Setup, Programs & Troubleshooting

Quick answer: how do you unlock the Select Combo II?

The controls automatically lock after approximately 20 seconds without a button press during active treatment. Treatment normally continues at the current settings.

To unlock the device:

  1. Look for the key or lock symbol on the display.
  2. Press CH1− or CH2− once.
  3. Confirm that the lock symbol disappears.
  4. Make the required adjustment.

Use a channel-minus button rather than a plus button so the device can be unlocked without accidentally increasing stimulation intensity.

Select Combo II quick-reference table

FeatureSelect Combo II operation
ModelDI2195
ChannelsTwo isolated output channels
ModalitiesTENS, NMES, IF, and RUSS
Body-area buttonsNeck, shoulder, hand, low back, knee and foot
Programs per body areaP1, P2, and U1
Total program combinations72
Preset programsP1 and P2
Adjustable programU1
Treatment timerAdjustable; range depends on modality
Intensity controlsSeparate CH1 and CH2 buttons
Safety lockActivates after about 20 seconds without input
Unlock commandPress CH1− or CH2−
Standby shutoffApproximately three minutes without activity
Electrode detectionThe affected channel resets to zero when an open circuit is detected at 10 mA or higher
BatteryRechargeable 3.7V lithium battery pack
Charging timeUp to approximately six hours
Compliance recordsUp to 60 individual records and 100 hours total
Supplied pad sizeFour 2 × 2-inch electrodes

The device combines four modes, six body-area groups, and three program choices for a total of 72 program combinations. The body-area buttons simplify navigation but do not prescribe safe electrode placement.

Understanding the buttons and display

Button or indicatorFunctionImportant operating detail
PowerTurns the unit on; stops treatment; turns it off when heldPress and hold for approximately three seconds to power off
M/IICycles through TENS, NMES, IF, and RUSS; pauses or resumes treatmentIts function changes depending on whether treatment is active
S / SetOpens settings and advances through adjustable parametersThe flashing unit shows which parameter is being changed
Body-area buttonsSelect neck, shoulder, hand, low back, knee or footRepeated presses cycle through P1, P2, and U1
CH1+ / CH1−Increase or decrease Channel 1 intensityCH1 also unlocks the controls
CH2+ / CH2−Increase or decrease Channel 2 intensityCH2 also unlocks the controls
Output socketsAccept the two lead-wire plugsOne or both channels may be used
USB portConnects the charging cableThe device cannot be used while charging
Charging LEDIndicates charging statusRed means charging; green means complete
Load indicatorHelps identify electrode-circuit statusPoor contact may cause the channel to reset
Battery symbolIndicates low battery powerStop and recharge when it appears
Compliance iconIndicates treatment-record modeAccessed from standby by holding M/II

The front panel includes six body-area buttons rather than a scrolling body-part menu. The LCD displays the selected modality, body area, program, treatment time, channel intensity, pause or lock status, and mode-specific parameters.

Before beginning treatment

Obtain clear instructions for each item below before using the device for a medical or rehabilitation program.

Treatment decisionInformation needed
ModalityTENS, NMES, IF, or RUSS
ProgramP1, P2, or U1
Body-area groupAppropriate front-panel button
Electrode placementExact position of every pad
Number of channelsOne pair or two pairs of electrodes
Intensity goalSensory stimulation or prescribed muscle contraction
Treatment timeNumber of minutes
Treatment scheduleSessions per day or week
U1 settingsExact adjustable parameters, when applicable
Stop criteriaPain, skin reaction or other symptoms requiring discontinuation

The body-part icon is a program-navigation aid. For example, selecting “neck” does not permit electrodes to be placed over the throat, front of the neck, head, or face.

For a broader comparison of treatment goals, review our guide to choosing among TENS, NMES, interferential, and other modalities.

How to set up the InTENSity Select Combo II

1. Turn the device completely off

Do not connect, disconnect, or move electrodes while output is active.

2. Connect each lead wire to two electrodes

Insert the two metal pins from one lead wire into the electrode pigtails. Push each pin in fully so no bare metal remains exposed.

One channel requires a complete pair of electrodes. A single pad cannot complete the circuit.

3. Connect the lead wires to the device

Hold the insulated plug and insert it into Channel 1, Channel 2, or both sockets at the top of the device.

  • Use one lead-wire set for a one-channel treatment.
  • Use both lead-wire sets for a two-channel treatment.
  • Do not leave an unused lead wire plugged into the unit.

The two channels have separate intensity controls but operate under the same selected modality and program.

4. Prepare the skin

Apply the electrodes only to clean, dry, intact skin.

Remove:

  • Lotion
  • Body oil
  • Perspiration
  • Dirt
  • Residue from previous pads

Clip excessive hair when necessary. Avoid shaving immediately before treatment because small cuts or skin irritation can increase discomfort.

5. Apply the electrodes

Press the full gel surface of each pad onto the skin, including all edges.

Keep the electrodes at least one inch apart and do not allow them to overlap or touch. Do not apply them directly over the spine, throat, head, or across the chest.

6. Turn the device on

Press the Power button once.

7. Select the modality

Press M/II to cycle through:

  1. TENS
  2. NMES
  3. IF
  4. RUSS

Stop when the required modality appears along the bottom of the display.

8. Select the body-area group

Press the appropriate body-area button:

  • Neck
  • Shoulder
  • Hand
  • Low back
  • Knee
  • Foot

9. Select P1, P2, or U1

Continue pressing the same body-area button until the desired program appears.

10. Review or adjust the treatment time

Press S when the treatment time needs to be changed. Use the relevant plus or minus controls while the minute indicator is flashing.

11. Start output

Press CH1+ or CH2+ to begin stimulation on the connected channel.

Increase intensity one step at a time. Do not raise both channels rapidly before evaluating the sensation or muscle response.

What do P1, P2, and U1 mean?

ProgramTypeWhat the user normally changes
P1Manufacturer presetTreatment time and channel intensity
P2Alternative manufacturer presetTreatment time and channel intensity
U1Custom programMode-specific parameters, treatment time and channel intensity

P1 and P2 use different preset parameter combinations for each body-area group. U1 allows a clinician or trained user to enter custom settings.

The complete preset-value charts do not need to be duplicated here because they are already available in the manufacturer manual and existing Balego product information. The operating distinction is more important:

  • Choose P1 or P2 when the prescribed treatment uses a stored program.
  • Choose U1 only when the required parameters are known.
  • Intensity is always adjusted after the program has been selected.

Mode and program comparison

ModeGeneral treatment behaviorU1 parameters availableTypical output goal
TENSSensory stimulation using adjustable pulse timingTreatment time, pulse rate and pulse widthStrong but comfortable sensory response
NMESCycles muscle stimulation through contraction and rest phasesTime, rate, width, contraction, relaxation and rampVisible or palpable prescribed contraction
IFSweeps between selected lower and upper beat-frequency valuesTime, pulse width, Beat Low, beat high, and cycle timeClinician-directed interferential-style sensory treatment
RUSSMedium-frequency burst stimulation with contraction and rest periodsTime, ramp, contraction and relaxationStructured muscle contraction

These descriptions explain how the controls differ; they are not treatment-setting recommendations. Detailed modality selection belongs in the clinical treatment plan and in our separate modality education resources. The manual identifies the available U1 controls for each mode.

How to use a TENS program

Using TENS P1 or P2

  1. Press M/II until TENS appears.
  2. Press the required body-area button.
  3. Continue pressing until P1 or P2 appears.
  4. Press S to change treatment time when needed.
  5. Confirm the selection.
  6. Press CH1+ or CH2+ to begin output.
  7. Increase intensity gradually.

TENS is normally adjusted to a strong but comfortable sensory sensation when that matches the clinician’s instructions. It should not feel sharp, burning, or unexpectedly painful.

For additional information about common TENS patterns, read TENS modes explained: Normal, Burst, Modulation, SD1, and SD2.

Programming TENS U1

  1. Select TENS.
  2. Select the body-area button.
  3. Continue pressing the button until U1 appears.
  4. Press S to edit treatment time.
  5. Press S again to edit pulse rate in Hz.
  6. Press S again to edit pulse width in µs.
  7. Confirm the program.
  8. Increase the required channel intensity gradually.

Do not confuse pulse rate or pulse width with intensity. The channel buttons control output strength after the program parameters have been entered.

How to use an NMES program

NMES is intended to produce a clinician-directed motor response rather than only a tingling sensation.

Using NMES P1 or P2

  1. Select NMES with M/II.
  2. Select the appropriate body area.
  3. Choose P1 or P2.
  4. Adjust treatment time when prescribed.
  5. Start Channel 1, Channel 2, or both.
  6. Increase intensity gradually until the required muscle response is produced.

The muscle will alternate between programmed contraction and relaxation phases. A periodic reduction in stimulation may therefore be normal rather than an output failure.

Programming NMES U1

Press S repeatedly to move through:

  1. Treatment time
  2. Pulse rate
  3. Pulse width
  4. Ramp time
  5. Contraction time
  6. Relaxation time
NMES settingMeaning
Pulse rateNumber of stimulation pulses delivered each second
Pulse widthDuration of each pulse
RampHow gradually stimulation increases and decreases
Contraction timeDuration of the active muscle-stimulation phase
Relaxation timeRecovery interval between contractions
Treatment timeTotal session duration

The relaxation period should not be shortened simply to produce more contractions. Inadequate recovery can increase fatigue and reduce the quality of later contractions.

How to use the IF program

The Select Combo II labels its interferential-style mode IF.

Using IF P1 or P2

  1. Press M/II until IF appears.
  2. Select the prescribed body-area group.
  3. Choose P1 or P2.
  4. Change treatment time when required.
  5. Confirm the program.
  6. Increase the connected channel intensity slowly.

Programming IF U1

The IF custom program permits adjustment of:

  • Treatment time
  • Pulse width
  • Beat Low
  • Beat High
  • Sweep cycle time

The Beat Low and Beat High values define the frequency range through which the program sweeps. Cycle time determines how quickly that change occurs.

Do not copy settings from a different interferential device. Carrier frequency, beat-frequency behavior, electrode configuration, and parameter labels vary among units.

For more background, review our interferential current therapy guides.

How to use Russian stimulation

The RUSS mode uses a 2,500 Hz carrier delivered in bursts and is designed to create structured muscle-contraction cycles. It should be used cautiously because the resulting contraction can be substantially stronger than sensory-level TENS.

Using RUSS P1 or P2

  1. Select RUSS.
  2. Choose the prescribed body-area button.
  3. Select P1 or P2.
  4. Adjust treatment time when required.
  5. Start the appropriate channel.
  6. Increase intensity slowly while observing the contraction.

Programming RUSS U1

The manual RUSS program allows adjustment of the following:

  • Treatment time
  • Ramp-up and ramp-down time
  • Contraction time
  • Relaxation time

The carrier frequency and basic pulse-width behavior are not entered through the same U1 sequence.

A longer relaxation interval may be required when the goal involves a strong contraction or when the muscle fatigues quickly. The appropriate timing must come from the clinician rather than from perceived comfort alone.

Using one channel versus two channels

ConfigurationConnectionsIntensity controlsAppropriate use
One channelOne lead wire and two electrodesCH1 or CH2 controlsOne localized electrode-pair setup
Two channelsTwo lead wires and four electrodesCH1 and CH2 adjusted separatelyLarger area, bilateral placement or two prescribed electrode paths
Incomplete channelOnly one pad attached to a lead wireNo complete circuitIncorrect setup
Unused channel connectedLead plugged in without a complete pad pairMay trigger a load problemDisconnect the unused lead

Channel 1 and Channel 2 may have different intensity readings. Differences in anatomy, pad contact, and skin resistance can cause the same numeric setting to feel different between channels.

Do not assume that both channels must always be set to the same number.

How to pause, resume, stop and turn off treatment

Desired actionControl
Pause treatmentPress M/II during active treatment
Resume treatmentPress M/II again
Stop and return to the home screenPress Power once
Turn the unit offPress and hold Power for approximately three seconds
Unlock the controlsPress CH1− or CH2−
Lower one channel onlyPress that channel’s minus button

When paused, the pause symbol appears on the screen. Return intensity to zero before repositioning or removing electrodes.

Safety lock, standby shutoff and electrode shutoff

These functions can look similar but have different causes.

Device behaviorWhat it meansCorrect response
A lock icon appears after about 20 secondsAutomatic safety lockPress CH1− or CH2−
Treatment continues but buttons appear unresponsiveControls are lockedUnlock before making changes
The device turns off after about three inactive minutesStandby auto-offPress Power to restart
One channel suddenly returns to zeroOpen electrode circuit detectedInspect that channel’s pads and wires
The device turns off when charger is connectedCharging safety functionDisconnect charger before use
The low-battery symbol appearsThe battery needs chargingStop treatment and recharge

Why does the channel reset to zero?

When output is at least 10 mA, the Select Combo II automatically stops the affected channel if it detects that an electrode is not firmly attached or that the electrode/lead circuit has opened.

Common causes include:

  • A pad lifting from the skin
  • A lead pin not fully inserted
  • A loose device plug
  • A damaged lead wire
  • A dry or contaminated pad
  • Only one electrode connected to the channel
  • Movement pulling on the cable

Turn intensity down before inspecting the circuit. Correct the connection and then restart from a low setting.

How to charge the Select Combo II

  1. Stop the treatment.
  2. Turn the device off.
  3. Disconnect it completely from the patient.
  4. Remove the lead wires from the output sockets.
  5. Connect the USB cable to the charging port.
  6. Connect the cable to the supplied charger or an approved USB power source.
  7. Confirm that the indicator light is red.
  8. Allow up to approximately six hours for a full charge.
  9. Confirm that the indicator has turned green.
  10. Disconnect the charger before using the device.

The device cannot be used while charging. Connecting the charger while it is operating causes it to shut off automatically. The manufacturer recommends charging the battery approximately once per month when the unit is used infrequently.

Charging-status table

IndicatorMeaning
Red charging lightThe battery is charging
Green charging lightCharging is complete
Low-battery icon on LCDStop treatment and recharge
The device shuts off when charger is connectedNormal charging safety behavior
The battery has short runtime when new or long-storedSeveral charge/use cycles may be needed
The battery remains unable to hold a chargeThe battery may require replacement or service

Use the supplied or manufacturer-approved charger. Do not continue treatment with the charger connected.

How to review compliance records

The Select Combo II stores up to 60 individual treatment records and up to 100 hours of accumulated treatment time.

View individual records

  1. Place the device in standby.
  2. Press and hold M/II for approximately three seconds.
  3. Use the plus and minus buttons to move through the records.
  4. Review the record number and treatment time.

Delete one record

While the record is displayed, press and hold S for approximately three seconds.

Review accumulated treatment time

From the individual-record screen, press M/II to switch to the accumulated-record display.

Delete all accumulated records

Press and hold S for approximately three seconds.

Deletion is permanent. Document required treatment information before removing records.

Select Combo II troubleshooting guide

ProblemLikely causeWhat to do
The unit will not turn onBattery depleted, incorrectly installed or disconnectedRecharge and inspect battery installation
Buttons stop responding during treatmentThe safety lock has activatedPress CH1− or CH2−
The screen turns off after inactivityNormal standby shutoffPress Power to restart
One channel falls to zeroPad lifted, lead disconnected or open circuit detectedTurn output down and inspect the complete channel
No sensation from one channelChannel intensity is still zero, the circuit is incomplete or the lead is damagedConfirm two pads are connected and increase the correct channel gradually
Stimulation feels weakLow battery, poor adhesion, worn pad or loose leadRecharge, prepare the skin and inspect electrodes and wires
Stimulation feels sharpThe pad edge is lifting, pad is too small, pads are too close or intensity is excessiveStop or lower output and correct the setup
Output is intermittentLoose or internally damaged lead wireReconnect, rotate the plug gently, and replace the lead if needed
One channel feels strongerUnequal pad contact or skin resistanceInspect adhesion and placement before changing intensity
NMES or RUSS periodically stops contractingProgrammed relaxation phaseCheck the contraction and relaxation indicators
The unit shuts off during charging connectionNormal safety functionDisconnect charger before treatment
Battery runtime is initially shortNew or long-stored battery packComplete several normal charge and use cycles
Pads do not stickLotion, oil, perspiration, hair or depleted gelClean and dry the skin or replace the pads
Skin becomes red or painfulIrritation, poor contact, repeated placement or worn electrodeStop treatment and inspect the skin
Treatment seems ineffectiveIncorrect placement, poor circuit or unsuitable programStop and review the setup with the treating professional

The troubleshooting guide identifies depleted batteries, dry or contaminated electrodes, loose pads, damaged lead wires, excessive intensity, insufficient pad spacing, and undersized electrodes as common causes of poor or uncomfortable output.

Electrode selection and care

The Select Combo II includes four 2 × 2-inch reusable electrodes. Replacement pads must have the correct connector type and sufficient active surface area.

Useful options include:

Replace a pad when it:

  • Lifts around the edges
  • No longer adheres across the full gel surface
  • Has dried or contaminated gel
  • Produces repeated stinging
  • Has a cracked pigtail
  • Disconnects intermittently
  • Has been used by another person

After treatment

  1. Turn the unit off.
  2. Hold the electrode itself rather than pulling the wire.
  3. Peel the pad gently from the skin.
  4. Return it to its plastic liner.
  5. Seal it in its storage package.
  6. Store lead wires loosely without sharp bends.

Using a very small amount of water to reconstitute the supplied pad gel when it becomes dirty or difficult to attach. Follow the care directions supplied with the specific replacement electrode because hydrogel formulations vary.

Cleaning and storing the device

  1. Turn the device off.
  2. Disconnect the charger, lead wires, and electrodes.
  3. Wipe the housing with a soft, slightly damp cloth.
  4. Do not use benzene, thinner, or aggressive cleaning chemicals.
  5. Do not allow water to enter the housing or charging port.
  6. Let all components dry before storage.
  7. Store the device, pads, leads, and charger in a clean, dry location.
  8. Remove the battery pack when storing the unit for an extended period, following manufacturer guidance.

Do not immerse or sterilize the unit. The manufacturer states that routine sterilization of the device and accessories is not required.

Contraindications and essential warnings

The following table summarizes major manufacturer warnings. It does not replace the complete instructions or individual medical screening.

Do not use the deviceReason or manufacturer warning
With a pacemaker, implanted defibrillator or other implanted electronic deviceElectrical interference, shock, burns or dangerous rhythm disturbance may occur
With electronic life-support equipmentStimulation may interfere with equipment operation
Near electronic monitoring equipmentECG monitors and alarms may operate incorrectly
During pregnancySafety has not been established
On children or infantsThe device has not been evaluated for pediatric use
On a person unable to communicate discomfortTreatment response cannot be monitored safely
In the bath or showerElectrical and water hazard
While sleepingThe user cannot adequately supervise treatment
While driving or operating machineryUnexpected stimulation can create an injury risk
Over broken, infected, inflamed or swollen skinGreater risk of irritation and uneven current
Over-skin without normal sensationThe user may not detect excessive stimulation
Over or near a cancerous lesionManufacturer-prohibited placement
On the head or faceManufacturer-prohibited placement
Over the throat or front of the neckRisk of airway spasm and cardiovascular effects
Across the chest or thoraxElectrical current may affect cardiac rhythm
Directly over the spineManufacturer-prohibited pad placement
Where a pad contacts metal jewelry or a belt buckleMay alter or concentrate current
Simultaneously on both calves or both solesManufacturer-prohibited configuration

Caution with suspected heart disease, epilepsy, internal-bleeding risk, and recent surgery. Stimulation should be applied only to normal, intact, clean, and dry skin.

When to stop treatment

Stop the device and seek professional guidance for:

  • Burning, stabbing or severe discomfort
  • Blistering or a significant skin reaction
  • Increasing pain
  • New numbness or weakness
  • Dizziness or faintness
  • Shortness of breath
  • Unexpected heart sensations
  • An uncontrolled or painful contraction
  • Repeated output interruptions
  • Damage to the case, battery, charger or lead wires
  • Any symptom outside the prescribed treatment response

Do not increase intensity to overcome a pad or connection problem.

Select Combo II compared with other devices

This comparison concentrates on operating workflow rather than repeating every product specification.

DeviceModalitiesChannelsPowerOperating distinctionBest fit
InTENSity Select Combo IITENS, NMES, IF, RUSS2RechargeableBody-area presets plus U1 customization across four modalitiesCompact all-in-one device for guided pain and muscle programs
Twin Stim IVTENS, NMES2RechargeableSimilar body-area workflow with fewer modalitiesUsers who do not need IF or Russian stimulation
Four-Channel Twin Stim Plus DS5402TENS, EMS/NMES, IFC, Russian4AA batteries or ACFour independent channels and two treatment timersLarger, bilateral or multiple-area setups
InTENSity IF ComboTENS, IF2Portable power systemFocused pain-oriented TENS and IF workflowUsers who do not require NMES or Russian stimulation
IF-4000 Interferential StimulatorIFC only29V battery or ACDedicated analog interferential controlsUsers or clinics wanting a focused IFC device
Balego EMS DigitalNMES/EMS29V batteryDedicated muscle-stimulation controlsTreatment plans centered on NMES rather than multiple modalities

The Select Combo II is the more versatile two-channel choice when all four modalities are required. The Twin Stim IV offers a simpler interface for TENS and NMES, while the DS5402 provides more electrode coverage through four independent channels.

Frequently asked questions

How do I unlock the Select Combo II?

Press CH1− or CH2−. The safety lock activates after approximately 20 seconds without button activity during treatment.

Does treatment stop when the lock symbol appears?

No. The lock normally prevents accidental parameter or intensity changes while treatment continues.

Why can I not increase the intensity?

Check for the lock symbol first. Press a channel-minus button to unlock. When the affected channel has returned to zero, also inspect the electrodes and lead wires.

Can I use one channel?

Yes. Connect one complete electrode pair to Channel 1 or Channel 2 and raise only that channel’s intensity.

Can the channels have different intensity settings?

Yes. Channel 1 and Channel 2 are adjusted independently.

Can one channel run TENS while the other runs NMES?

No. Both active channels use the same selected modality and program, although their intensity levels can differ.

What is the difference between P1, P2, and U1?

P1 and P2 are stored manufacturer programs. U1 is the customizable program.

Why does the channel suddenly return to zero?

The device may have detected an open circuit at 10 mA or higher. Check for a lifted electrode, loose connector, damaged lead, or incomplete electrode pair.

Why does NMES or RUSS seem to switch off and on?

Those modes contain programmed contraction and relaxation phases. The lower-output interval may be a normal rest period.

Can the device be used while charging?

No. Disconnect the device from the patient and turn it off before charging.

How long does charging take?

A full charge may require up to approximately six hours. The indicator is red while charging and green when complete.

How many treatment records are stored?

The unit stores up to 60 individual treatment records and up to 100 hours of accumulated use.

Is IF the same as TENS?

No. They are separate selectable programs with different parameter structures. For a broader explanation, visit our interferential therapy collection and guides.

Is the Select Combo II the same as the older Select Combo?

No. This guide applies specifically to the rechargeable Select Combo II DI2195. Verify the model number before following these instructions.

Select Combo II products and support

Review the InTENSity Select Combo II product page, compare portable TENS units, browse NMES and muscle-stimulation devices, or shop replacement electrotherapy electrodes.

For help identifying compatible electrodes, lead wires, or the most appropriate electrotherapy device, contact Balego.