Twin Stim III dual-channel digital electrotherapy stimulator

Compass Health

InTENSity Twin Stim III TENS & EMS Combo Unit – DI3717

Ref: INTENSITY-TWINSTIM-III

Category: Electrotherapy Device

SKU: DI3717

GTIN/UPC: 00092237617519

$54.95
$89.99
5% OFF, Buy 2+

In stock

🛡 Authorized Dealer - Authentic Products & Manufacturer Warranty

💲Price Match Guarantee

🚚 FREE & FAST Shipping

◆ Easy, Secure Checkout

💬Questions? Contact Our Product Specialists

InTENSity™ Twin Stim III Digital TENS + EMS Stimulator

The InTENSity Twin Stim III, model DI3717, is a portable, dual-channel device that combines transcutaneous electrical nerve stimulation and electrical muscle stimulation.

TENS programming provides sensory-level electrical stimulation for clinician-directed pain-management applications. EMS—also commonly called NMES—stimulates motor nerves to produce a visible or palpable muscle contraction for prescribed muscle-rehabilitation programs.

Unlike devices built primarily around body-part presets, the Twin Stim III gives the practitioner direct control over frequency, pulse width, intensity, treatment time, and mode-specific settings. Its four TENS programs and three EMS programs allow the device to support both pain-focused stimulation and structured contraction-and-relaxation programs.

The unit can operate from a replaceable 9V battery for portability or from the included AC wall adapter. It comes with two lead wires, four reusable 2" × 2" electrodes, a battery, an AC adapter, an operating manual, and a carrying case.

Treatment mode, settings, electrode placement, and duration should follow the prescription and current operating manual.

Product highlights

  • Combination TENS and EMS/NMES stimulator
  • Compass Health/Richmar item DI3717
  • Prescription Class II medical device
  • Two isolated output channels
  • Supports one or two electrode-pair arrangements
  • Four adjustable TENS programs
  • Three programmable EMS modes
  • Output adjustable from 0–105 mA per channel at 1,000 ohms
  • Pulse frequency adjustable from 1–150 Hz
  • Pulse width adjustable from 50–300 microseconds
  • TENS Burst rate adjustable from 0.5 to 5 Hz
  • EMS contraction time adjustable from 1–60 seconds
  • EMS relaxation time adjustable from 0–60 seconds
  • EMS ramp adjustable from 1–6 seconds
  • Treatment timer adjustable from 1–60 minutes or continuous
  • Independent intensity adjustment for each channel
  • Automatic control lock after 30 seconds
  • Open-circuit electrode detection
  • Replaceable 9V battery operation
  • Included AC wall adapter
  • Removable belt clip
  • Compact digital LCD interface
  • Four reusable 2" × 2" electrodes included
  • Carrying case included
  • One-year manufacturer warranty

The ranges above are documented in the current sell sheet and Revision C manual. The manual specifies a ±5% tolerance for settings and ±10% tolerance for output intensity.

Quick specifications

SpecificationTwin Stim III detail
BrandInTENSity™
Manufacturer familyCompass Health Brands/Richmar
ModelDI3717
Device typePrescription TENS and EMS combination stimulator
ChannelsTwo isolated channels
TENS programsBurst, Normal, Pulse Width Modulation, Pulse Rate Modulation
EMS modesSynchronous, Alternate/Asynchronous, Delay
Output amplitude0–105 mA per channel at 1,000Ω
Intensity increments1 mA
Pulse frequency1–150 Hz
Pulse-width range50–300 µs
Pulse-width increments10 µs
Burst rate0.5–5 Hz
Modulation cycle5–30 seconds
EMS contraction time1–60 seconds
EMS relaxation time0–60 seconds
EMS ramp1–6 seconds
Treatment timer1–60 minutes or continuous
Power9V alkaline battery or AC adapter
AC adapter output9V DC, 800 mA
Dimensions4.5" × 2.55" × 0.9"
Weight0.28 lb with battery
Electrode detectionResets output to 0 mA after detecting an open circuit at 12 mA or above
Control lockActivates after approximately 30 seconds without adjustment
WarrantyOne year
Prescription statusRx only

TENS programs explained

The Twin Stim III includes four TENS programs. The current manual gives these clearer names than the generic “Mod 1” and “Mod 2” terminology used in some marketing material.

TENS programDisplayHow output changesAdjustable settings
BurstBDelivers groups of pulses at an adjustable burst rateBurst rate 0.5–5 Hz; pulse width 50–300 µs
NormalNDelivers continuous stimulation at the selected valuesFrequency 1–150 Hz; pulse width 50–300 µs
Pulse Width ModulationMPulse width repeatedly decreases to 60% of its set value and returnsFrequency, pulse width, and 5–30-second cycle
Pulse Rate ModulationM1Pulse rate repeatedly decreases to 60% of its set value and returnsFrequency, pulse width, and 5–30-second cycle

The Burst program uses a fixed 100 Hz pulse frequency within each burst while allowing the overall burst rate to be adjusted from 0.5–5 Hz. The other programs permit frequency adjustment from 1 to 150 Hz.

Recommended customer-facing wording

Avoid assigning each mode to a specific diagnosis or claiming that one mode is always best for either acute or chronic pain. A safer presentation is the following:

  • Normal: steady stimulation
  • Burst: rhythmic groups of pulses
  • Pulse Width Modulation: automatically varies pulse duration
  • Pulse Rate Modulation: automatically varies pulse frequency

Mode, intensity, frequency, pulse width, and treatment time should follow the practitioner’s directions.

EMS modes explained

Synchronous mode

Both channels stimulate at the same time and follow the same contraction, ramp, and relaxation cycle. This can support prescribed bilateral or paired-muscle applications where both electrode pairs should activate together.

Alternate mode

Channel 1 completes its stimulation cycle before Channel 2 begins. The manual requires the programmed OFF time to be at least as long as the complete ON cycle, including contraction and ramp periods.

Delay mode

Channel 2 begins after Channel 1 has already started, based on an adjustable delay. This creates overlapping but offset muscle-stimulation cycles rather than completely simultaneous or alternating output.

EMS modeChannel relationshipPractical distinction
SynchronousBoth channels activate togetherPaired or bilateral contraction
AlternateOne channel finishes before the other startsSequential stimulation of two muscles or sides
DelayChannel 2 begins after Channel 1, creating an offsetStaggered or coordinated activation

Contraction time is adjustable from 1–60 seconds, relaxation from 0–60 seconds, and ramp from 1–6 seconds. The manual defines the complete ON time as contraction plus ramp-up and ramp-down.

Supported indications

ModalityListed indications
TENSSymptomatic relief and management of chronic intractable pain; adjunctive treatment of post-traumatic pain; adjunctive treatment of postsurgical pain
EMS/NMESRelaxation of muscle spasm, increasing local blood circulation, preventing or retarding disuse atrophy, muscle re-education, maintaining or increasing range of motion, and immediate postsurgical calf-muscle stimulation to help prevent venous thrombosis

What comes with the Twin Stim III?

Included itemManufacturer referenceQuantity
InTENSity Twin Stim III unitDI37171
Standard lead wiresWW30052
White-cloth reusable electrodesEP2020WC2-INTM4
9V alkaline batteryTA5013-I1
AC wall adapterDI1009X1
Instruction manual—1
Carrying caseCC50821

Battery power vs. AC power

Power optionAdvantageConsideration
9V alkaline batteryPortable operation without a wall outletThe battery must be replaced when depleted
AC wall adapterUseful for stationary treatment and avoids battery drainRequires access to a suitable outlet and careful cable routing

Safety lock and electrode detection

Automatic control lock

The front-panel controls lock approximately 30 seconds after the user stops changing the program or intensity. This helps prevent unintended setting or intensity changes.

To unlock the controls, press either channel’s intensity-down button.

Electrode and open-circuit detection

When output is at or above 12 mA and the unit detects an open circuit—such as a loose lead, disconnected electrode, or pad that is not making proper contact—the affected amplitude resets to 0 mA.

This feature can help identify the following:

  • A disconnected electrode
  • A loose 2 mm pin connection
  • A lead wire not fully inserted
  • A damaged cable
  • A pad that has lifted from the skin
  • Dry or worn hydrogel

It does not replace visual inspection of the electrodes, wires, skin, and connections.

Basic setup workflow

These steps summarize the operating manual and should not replace the prescription or complete instructions.

  1. Review the prescribed settings. Confirm TENS or EMS, program, frequency, pulse width, intensity, treatment time, and any EMS ramp or work/rest parameters.
  2. Install the 9V battery or connect the AC adapter. Follow the polarity and power instructions in the manual.
  3. Connect the lead wires. Insert each device-side plug fully into the selected channel.
  4. Connect the electrodes. Insert each 2 mm pin completely into the electrode socket so no conductive metal remains exposed.
  5. Prepare the skin. Apply electrodes only to clean, dry, intact skin. Clip excessive hair when necessary; the manual says not to shave the stimulation site.
  6. Place each complete electrode pair. One active channel requires two electrodes.
  7. Turn on the device and select TENS or EMS.
  8. Program the prescribed parameters before increasing intensity.
  9. Raise each channel gradually. TENS is generally used at a strong but comfortable sensory level. EMS is commonly adjusted to obtain the practitioner-directed muscle response.
  10. Turn the output down before repositioning or disconnecting anything.
  11. After treatment, turn the unit off and return reusable pads to their liners.

Applying pads from the center outward, avoiding stretched adhesive, supporting excess lead-wire length, and removing pads in the direction of hair growth.

Replacement electrodes and lead wires

The Twin Stim III uses standard pin-style electrode connections. Balego offers several appropriate accessory categories:

Before substituting pads, confirm:

Compatibility pointWhat to verify
Electrode connectorThe female socket accepts a standard 2 mm male pin
Electrode purposePad is intended for TENS, EMS, NMES, or the prescribed modality
Pad sizeAppropriate for the placement and stimulation intensity
Pad conditionHydrogel is clean, moist, and fully adhesive
Lead-wire conditionNo cracks, exposed conductors, loose pins, or intermittent output
Patient assignmentReusable pads remain assigned to one patient

Read TENS/NMES Electrode Connectors: Pigtail vs. Tab for additional connector guidance.

Product comparison

Twin Stim III vs. other Balego electrotherapy devices

ProductModalitiesChannelsPowerProgramming styleBest reason to choose
InTENSity Twin Stim IIITENS, EMS29V battery or AC adapterSeven manually adjustable programsDirect parameter control with dual power options
Twin Stim IVTENS, NMES2Rechargeable lithium battery36 programs, body-part presets, and custom programsEasier preset-driven setup and rechargeable operation
InTENSity Select Combo IITENS, NMES, IFC, Russian2Rechargeable lithium batteryPresets plus custom programmingFour modalities in one portable device
Balego EMS DigitalEMS/NMES29V batteryManually adjustable NMES settingsDedicated muscle stimulation without TENS
Four-Channel TENS/EMS/IFC/Russian StimulatorTENS, EMS, IFC, Russian4Four AA batteries or AC adapterAdjustable parameters across four modalitiesFour-channel coverage and broader modality selection

The Twin Stim IV is a rechargeable two-modality device with 18 TENS and 18 NMES programs, the Select Combo II is a rechargeable four-modality unit, the Balego EMS Digital is a dedicated dual-channel NMES device, and the Twin Stim Plus is a four-channel system with TENS, EMS, IFC, and Russian stimulation.

Twin Stim III vs. Twin Stim IV

FeatureTwin Stim IIITwin Stim IV
ModalitiesTENS and EMSTENS and NMES
Channels22
Main interfaceDirect manual parameter programmingBody-part presets plus custom programs
TENS choices4 adjustable programs18 programs
NMES/EMS choices3 adjustable modes18 programs
PowerReplaceable 9V battery or AC adapterRechargeable lithium-ion battery
AC operationIncluded wall adapterCharging system
Compliance trackingNot identified in the Twin Stim III manual reviewedTreatment-use records
Best fitPractitioner wanting direct control of traditional parametersUser wanting presets, guided menus, and rechargeable operation

The Twin Stim III is not automatically inferior because it is an earlier generation. It may be preferable when a practitioner wants direct access to frequency, pulse width, ramp, contraction, relaxation, and delay settings without navigating numerous body-area programs.

The Twin Stim IV may be preferable when rechargeable power, body-part presets, custom U1 programs, and compliance tracking are priorities.

Choose the Twin Stim III when:

  • Both TENS and EMS are required.
  • Direct manual programming is preferred.
  • A replaceable 9V battery is useful.
  • AC wall power is needed for stationary use.
  • Synchronous, alternate, and delay EMS patterns fit the prescription.
  • A strong adjustable output range is required.
  • Body-part presets and IFC or Russian stimulation are unnecessary.

Choose the Twin Stim IV when you prefer:

  • Rechargeable operation is preferred.
  • Preset body-area programs simplify setup.
  • Numerous TENS and NMES programs are desired.
  • Compliance records are useful.
  • The user prefers a guided interface over traditional manual programming.

Choose the Select Combo II when you need:

  • IFC and Russian stimulation are needed in addition to TENS and NMES.
  • Rechargeable operation is preferred.
  • Two channels provide enough electrode coverage.
  • Preset and customizable programs are both important.

Choose the four-channel unit when:

  • More than two independent electrode pairs are needed.
  • Large or multiple treatment regions must be covered.
  • TENS, EMS, IFC, and Russian modes are all required.
  • Two independent treatment timers are useful.

Troubleshooting guide

ProblemLikely causeRecommended action
The unit does not power onBattery polarity, depleted battery, or power connectionCheck the 9V battery and AC adapter
The screen is on but no stimulation is feltIntensity is at zero or circuit is incompleteInspect channel intensity, leads, pins, and electrodes
Intensity resets to zeroOpen-circuit detection has activatedCheck pad contact and every connector
Buttons do not respondAutomatic safety lockPress either channel’s intensity-down button
One channel feels weakerDifferent pad contact, placement, wire, or skin resistanceSwap components systematically to isolate the cause
Stimulation feels sharpThe pad is lifting, dry, folded, or contaminatedTurn off the unit and replace or reposition the electrode
EMS does not create the expected contractionPlacement or settings may not recruit the motor nerveConfirm the practitioner’s placement and parameters
Alternate mode will not accept the selected OFF timeOFF time is shorter than the complete ON cycleIncrease relaxation time
The battery symbol flashesThe battery is nearing depletionReplace the 9V battery
The unit turns off while waitingAutomatic inactivity shutdownRestart; the manual notes shutdown after approximately two idle minutes
Output is intermittent when the wire movesLead-wire damageReplace the lead wire
Skin becomes irritatedAdhesive sensitivity, poor contact, excessive intensity, or repeated placementStop use and consult the prescribing practitioner

Important safety information

Rx Only. Use the InTENSity Twin Stim III only as directed by a licensed practitioner and according to the current instruction manual. Do not use it with a demand-type cardiac pacemaker or implanted defibrillator. Do not apply stimulation through the head, over the front or sides of the neck, over cancerous lesions, or over swollen, infected, inflamed, irritated, or poorly innervated areas. Pregnancy safety has not been established. Consult the prescribing practitioner regarding epilepsy, heart disease, circulation disorders, impaired sensation, recent surgery, or unexplained pain. Stop treatment if stimulation causes persistent pain, burning, skin irritation, or another unexpected reaction.

Additional Recommended Resources

Reviews

Rating Snapshot

5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
0

Overall Rating

—

0 Reviews

Review this Product

Sign in to write a review.

No reviews yet — be the first to share your thoughts.

FAQs

Is the InTENSity Twin Stim III a TENS unit or an EMS unit?

It is both. The Twin Stim III combines four TENS programs for prescribed pain-management applications with three EMS programs for clinician-directed muscle stimulation.

Is a prescription required?

Yes. Compass Health identifies DI3717 as a Class II Rx device, and both the manual and public device record state that it is restricted to prescription use.

What is the maximum output?

The manufacturer specifies an adjustable maximum of 105 mA per channel into a 1,000-ohm load, with adjustments in 1 mA steps. Actual delivered current depends on the connected load and product tolerances.

How many TENS modes are included?

Four:

  • Burst
  • Normal
  • Pulse Width Modulation
  • Pulse Rate Modulation

The display labels are B, N, M, and M1.

How many EMS modes are included?

Three:

  • Synchronous
  • Alternate, also called Asynchronous in some marketing material
  • Delay
Is EMS the same as NMES?

In portable electrotherapy product descriptions, EMS and NMES are often used for the same general category of stimulation: electrical pulses intended to activate motor nerves and produce muscle contraction. For a fuller comparison, read TENS vs. NMES: Differences, Uses, and Device Guide.

What frequency range does the Twin Stim III provide?

The general TENS and EMS pulse-frequency range is 1–150 Hz. Burst mode uses an adjustable burst rate of 0.5–5 Hz with a fixed 100 Hz frequency inside the burst.

What is the pulse-width range?

Pulse width is adjustable from 50–300 microseconds in 10-microsecond increments.

What is the treatment-timer range?

The timer is adjustable from 1–60 minutes in one-minute steps or may be set to continuous operation. Timed sessions count down and stop automatically; continuous sessions must be stopped manually.

Can the unit run from a wall outlet?

Yes. DI3717 includes an AC wall adapter and can also operate from a 9V alkaline battery.

Is the Twin Stim III rechargeable?

No integrated rechargeable battery is identified. Its standard portable power source is a replaceable 9V battery.

How many electrodes can be used?

One active channel uses one complete electrode pair. With both channels active, the unit can operate four electrodes.

What electrodes come with the unit?

The manual lists four EP2020WC2-INTM reusable white-cloth electrodes measuring 2" × 2".

What replacement lead wires fit?

Compass Health lists WW3005 45-inch standard lead wires as approved for the Twin Stim III. Balego offers them as 45-inch TENS/NMES replacement lead wires.

Why did the controls suddenly stop responding?

The safety lock activates after approximately 30 seconds without a setting or intensity adjustment. Press either channel’s intensity-down button to unlock the controls.

Why did the intensity return to zero?

The open-circuit safety system may have detected a loose wire, disconnected pad, lifting electrode, or another break in the circuit. At output levels of 12 mA or higher, the unit resets amplitude to zero when an open circuit is detected.

Does the Twin Stim III have a compliance meter?

A treatment history or compliance record feature is not described in the Revision C manual reviewed. Do not add one to the page. The newer Twin Stim IV does include treatment-use tracking.

Is Twin Stim III the same as Twin Stim Plus III?

No. The Twin Stim III DI3717 is a two-channel TENS and EMS device. The Four-Channel Twin Stim Plus 3rd Edition is a different product with four channels and TENS, EMS, IFC, and Russian stimulation.

Does the manufacturer list HCPCS codes?

E0730 for the TENS unit and A4595 for electrotherapy supplies. Coding does not guarantee insurance eligibility or payment; coverage and documentation requirements must be confirmed with the payer.

Ask your Question